
If you clicked on this blog, you are probably aware of the importance of having 24/7/365 availability for your business. If you stumbled on this blog by accident, you may be asking yourself “why do I want a business that is available 24/7/365? Let us…

As technology has blurred the boundaries of geographical markets and created tools to improve business performance, a particular service has seen a resurgence: the virtual receptionist. It is arguable that virtual receptionists services spun off the more traditional answering service industry. An answering service served…

We often tend to think of sales when thinking about growing our business. Rarely do we think of investing in customer service to accelerate and solidify business growth. Customer service can be as important, if not more important, than price or location for potential customers…

Not only client acquisition but also client retention is important in growing your law firm. Law firms often prioritize client acquisition but not client retention. An increase in competition and the exposure your competitors get online has made it harder to retain clients. Being able…

About 30% of Americans travel for Memorial Day — the start of the summer vacation season — and virtual reception services let SMB staff take advantage of the warm months. Approximately 45% of individuals in the United States take a vacation during the summer, according…

With the holiday season fast approaching, it's a good idea to consider using seasonal greetings on your small business's phones. While Easybee virtual receptionists can help you field the influx of calls that's sure to happen with any busy season, consider using seasonal greetings to…

The holiday season is a notoriously busy time for small businesses. Salons are booked solid for the weeks leading up to Christmas and New Year’s, plumbers and electricians’ phones ring off the hook with house call requests, and cleaning services schedule appointments with clients who…

The right virtual receptionist can make all the difference for a small business struggling to handle its calls. For startups to bakeries to construction companies, these businesses benefit from a dedicated service that can respond to potential customers right away. Most virtual receptionists are stellar…

Growing a successful real estate business takes time, effort and money. It can take agents decades to dominate a neighborhood or local area, but when they do, they become the go-to person if you want your house to sell. These days, digital marketing lets you…