305-447-7022
24/7 Call Answering Service
305-447-7022
24/7 Call Answering Service
Bilingual Services · Virtual Receptionist · Law Firm Tools
Choosing a bilingual answering service is one of the most important decisions for businesses that serve both English- and Spanish-speaking clients. Missing a call in either language means losing a potential customer. We put together this honest comparison of four leading virtual receptionist services to help you decide.
Bilingual included
2-week free trial
No add-on fees
Bilingual included
US-based team
Mobile app
Bilingual +$1/call
AI-first option
30-day guarantee
Bilingual — ask for price
Forbes #1 2026
4.9 Trustpilot
| Feature | Easybee | Ruby | Smith.ai | AnswerConnect |
|---|---|---|---|---|
| Starting price | $84/mo | $250/mo | $300/mo | $350/mo |
| Billing model | Per minute | Per minute | Per call | Per minute |
| Bilingual English/Spanish | ✓ Included | ✓ Included | + $1.00/call | Not listed |
| 24/7 live answering | ✓ | ✓ | ✓ | ✓ |
| Free trial | 2 weeks free | ✕ | 30-day guarantee | ✕ |
| Setup fee | $25 | None | None | $0–$49.99 |
| Appointment scheduling | ✓ Included | ✓ Included | + $1.50/call | ✓ Included |
| Payment processing | ✓ Included | ✓ Included | + $1.00/call | Not listed |
| CRM integration | ✓ Included | ✓ Included | 1 free, +$0.50/call ea. | ✓ Included |
| Call recording | ✓ Included | Not listed | + $0.25/call | Not listed |
| Lead intake | ✓ Included | ✓ Included | Free (basic), +$1.50/call extended | Not listed |
| HIPAA compliance | ✓ Available | ✓ Available | Not listed | Not listed |
| Live chat | ✕ | Add-on | Separate plan | Select plans |
| Mobile app | ✕ | ✓ | ✓ | ✓ |
| Outbound calling | ✓ Outreach Connect | ✓ | Not listed | Not listed |
| Live interpretation | Yes, English and Spanish | ✕ | ✕ | ✕ |
| Receptionist team | Native bilingual (El Salvador) | US-based | US-based | US-based, home |
Easybee plans (per minute)
All Easybee plans include bilingual answering, message taking, call forwarding, appointment scheduling, CRM integration, payment processing, call recording, and 24/7/365 live answering — no add-on fees.
Ruby plans (per minute)
Smith.ai plans (per call)
AnswerConnect plans (per minute)
For businesses with Spanish-speaking customers, the cost of bilingual service is a critical factor.
Easybee — Every receptionist is a native Spanish speaker. Bilingual answering is included in every plan at no extra charge. This is a core part of Easybee’s service, not an add-on. Easybee also offers live interpretation services in 150+ languages for businesses that need to go beyond Spanish.
Ruby — Bilingual call handling is available in all plans at no extra cost. Ruby’s receptionists communicate in English or Spanish.
Smith.ai — Spanish answering requires a dedicated Spanish line add-on at $1.00 per call. For a business receiving 100 Spanish-language calls per month, that adds $100/month on top of the base plan.
AnswerConnect — Bilingual service is mentioned but specific pricing is not publicly listed. Contact them for details.
If bilingual answering is a must-have, Easybee and Ruby include it in every plan. Smith.ai charges extra per call. AnswerConnect’s bilingual pricing is not publicly available.
On pure cost, Easybee’s plans are significantly lower. A business using 200 minutes per month pays $289 with Easybee, compared to $720 with Ruby and $350+ with AnswerConnect.
Easybee is the only service in this comparison that includes call recording and payment processing at no extra charge. Smith.ai charges $0.25/call for recording and $1.00/call for payment processing.
No service is perfect for everyone. Easybee offers a 2-week free trial with no credit card required. Smith.ai offers a 30-day money-back guarantee. Ruby and AnswerConnect are month-to-month with no long-term contracts.
Every plan includes bilingual answering, appointment scheduling, CRM integration, payment processing, call recording, and 24/7 live call answering.
Remember That Our Virtual Receptionist Service Is Only
Available In The United States
