
The virtual receptionist industry thrived on being a cost-efficient alternative to having an on-site receptionist. Rising wages have promoted more businesses to switch to a virtual receptionist. Yet it is also rising wages that have sharply increased the prices of virtual receptionist providers. Through all…

Picture this: You are trying to do some research for a case. You have been putting it off all day because you have been fielding calls from leads who don’t quite fit your client profile, law clerks communicating information that could have been sent via…

About 30% of Americans travel for Memorial Day — the start of the summer vacation season — and virtual reception services let SMB staff take advantage of the warm months. Approximately 45% of individuals in the United States take a vacation during the summer, according…

With the holiday season fast approaching, it's a good idea to consider using seasonal greetings on your small business's phones. While Easybee virtual receptionists can help you field the influx of calls that's sure to happen with any busy season, consider using seasonal greetings to…

The holiday season is a notoriously busy time for small businesses. Salons are booked solid for the weeks leading up to Christmas and New Year’s, plumbers and electricians’ phones ring off the hook with house call requests, and cleaning services schedule appointments with clients who…

Having a receptionist is such a crucial part of business that it could make the difference between achieving your companies’ goals and falling short of them. In this article we will give you 5 reasons why a virtual receptionist can optimize you’re your businesses reputation…

If you're running a busy law firm, chances are you spend a lot of time on the phone. Whether you have new or existing clients, they need to be able to reach you at any given time, and nothing is more frustrating than a missed…

Traditionally, hiring a receptionist was a great way to ensure success of a small business, after all they act as the face and voice of your business. But today with the world going digital, people nowadays prefer shopping online, and having a virtual receptionist in…

Whether it's talking to clients, customers or suppliers, using proper phone etiquette is necessary to ensure you're conveying the right amount of professionalism. While providing customer service over the phone can be challenging, Easybee can assist small businesses with handling incoming phone calls and appointment…