How Do I Turn On Call Forwarding with Verizon?

Whether you’re heading into a long meeting, stepping away from your desk, or simply want someone else to handle your incoming calls, activating call forwarding can help you stay connected and responsive without being tied to your phone.

If you’re a Verizon Wireless user and need to set up call forwarding—either for business or personal use—this guide walks you through exactly how to do it. Easybee clients often use call forwarding to route calls to our live virtual receptionist service, ensuring no opportunity or important inquiry is missed.

On and Off Call Forwarding with Verizon

How to Turn On Call Forwarding with Verizon

To begin forwarding your calls using Verizon Wireless, use this quick dial method:

1. Open your phone’s dialer 
2. Dial *72, followed by the 10-digit phone number you’d like calls forwarded to 
   • Example: *728885551234 (if forwarding to Easybee) 
3. Press the Call button 
4. Wait for the confirmation tone or message 
5. End the call 

From this point on, all incoming calls will automatically be routed to the number you selected. With Easybee, a live bilingual receptionist can now handle these calls using a script tailored to your business.

How to Turn Off Call Forwarding with Verizon

When you’re ready to resume receiving calls directly on your device:

1. Open your phone’s dialer 
2. Dial *73 
3. Press the Call button 
4. Wait for confirmation 
5. End the call 

This disables all call forwarding, returning your phone to normal call routing.

Overflow Call Handling with Easybee

Call forwarding isn’t just for when you’re completely away—it’s also useful when your line is busy or your in-house team can’t get to the phone.

When integrated with Easybee, overflow calls are forwarded automatically whenever your main line is tied up or unanswered after a few rings. This ensures your clients never get voicemail or a busy signal. Our trained receptionists step in, capture the details, and either transfer or take a message based on your instructions.

Using Verizon’s Conditional Call Forwarding settings, you can:

• Forward when busy: dial *90 + number 
• Forward when unanswered: dial *92 + number 
• Forward when unreachable: dial *68 + number 

These help manage your overflow without missing a beat.

After-Hours Support Made Easy

If your business hours end at 5 PM, but your clients still need help—or you want to capture leads late at night—after-hours forwarding to Easybee is a perfect solution.

With Verizon, you can manually activate call forwarding at the end of each workday using *72, or automate it with advanced scheduling tools via your My Verizon business account.

Once forwarded, Easybee handles every call after-hours according to your preferences. We can:

• Capture leads 
• Schedule appointments 
• Take detailed messages 
• Handle emergencies based on your script 

This setup allows your business to maintain professionalism and responsiveness—even when you’re not available.

Don´t wait!

Setting up call forwarding with Verizon is a fast and efficient way to ensure your calls are always answered by a professional—whether you’re away, overwhelmed, or closed for the day.

Whether you need basic on/off call routing, overflow call handling, or after-hours support, Easybee pairs perfectly with Verizon to keep your communication seamless and client-focused.