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A Day With a Virtual Receptionist Service
A Day With a Virtual Receptionist Service

A support agent is usually the first person a potential customer talks to after getting to know a business. That’s why businesses must hire and rely on top talent when it comes to customer support. However, small businesses don’t have the resources to set up…

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Things That Help You Engage With Your Customers
Things That Help You Engage With Your Customers

“Keep your friends close, but your enemies closer” — I say keep your customers the closest. That’s the right way to build a relationship of long-term trust with your customers; ultimately helping you achieve the desired levels of success. But how, exactly, do you keep…

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Maintaining customers in a digitally distracted world
Maintaining customers in a digitally distracted world

The digital era has opened the floodgates to online marketing practices that seem almost unethical. If you owned a bicycle repair shop on Main Street and your competitor from Second Street came over and started stalking your clients and giving them posters promoting their business,…

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The Most Cost-Efficient Virtual Receptionist of the Industry
The Most Cost-Efficient Virtual Receptionist of the Industry

The virtual receptionist industry thrived on being a cost-efficient alternative to having an on-site receptionist. Rising wages have promoted more businesses to switch to a virtual receptionist. Yet it is also rising wages that have sharply increased the prices of virtual receptionist providers. Through all…

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Small Business’s Phones Ready for the Holidays
Small Business’s Phones Ready for the Holidays

With the holiday season fast approaching, it's a good idea to consider using seasonal greetings on your small business's phones. While Easybee virtual receptionists can help you field the influx of calls that's sure to happen with any busy season, consider using seasonal greetings to…

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Why You Should Use A Live Virtual Receptionist During the Holidays
Why You Should Use A Live Virtual Receptionist During the Holidays

The holiday season is a notoriously busy time for small businesses. Salons are booked solid for the weeks leading up to Christmas and New Year’s, plumbers and electricians’ phones ring off the hook with house call requests, and cleaning services schedule appointments with clients who…

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A Virtual Receptionist Can Optimize Your Reputation
A Virtual Receptionist Can Optimize Your Reputation

Having a receptionist is such a crucial part of business that it could make the difference between achieving your companies’ goals and falling short of them. In this article we will give you 5 reasons why a virtual receptionist can optimize you’re your businesses reputation…

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5 Phone Etiquette Tips for Small Business Virtual Receptionists
5 Phone Etiquette Tips for Small Business Virtual Receptionists

Whether it's talking to clients, customers or suppliers, using proper phone etiquette is necessary to ensure you're conveying the right amount of professionalism. While providing customer service over the phone can be challenging, Easybee can assist small businesses with handling incoming phone calls and appointment…

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3 Ways Smiling Impacts Phone Calls
3 Ways Smiling Impacts Phone Calls

You may have heard that virtual receptionists and customer service reps should always smile when talking on the phone, but you might wonder: Is that just something people say without any real proof, or does it really impact the outcome of the phone call? The…

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