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Why You Should Use A Live Virtual Receptionist During the Holidays
Why You Should Use A Live Virtual Receptionist During the Holidays

The holiday season is a notoriously busy time for small businesses. Salons are booked solid for the weeks leading up to Christmas and New Year’s, plumbers and electricians’ phones ring off the hook with house call requests, and cleaning services schedule appointments with clients who…

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A Virtual Receptionist Can Optimize Your Reputation
A Virtual Receptionist Can Optimize Your Reputation

Having a receptionist is such a crucial part of business that it could make the difference between achieving your companies’ goals and falling short of them. In this article we will give you 5 reasons why a virtual receptionist can optimize you’re your businesses reputation…

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5 Phone Etiquette Tips for Small Business Virtual Receptionists
5 Phone Etiquette Tips for Small Business Virtual Receptionists

Whether it's talking to clients, customers or suppliers, using proper phone etiquette is necessary to ensure you're conveying the right amount of professionalism. While providing customer service over the phone can be challenging, Easybee can assist small businesses with handling incoming phone calls and appointment…

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3 Ways Smiling Impacts Phone Calls
3 Ways Smiling Impacts Phone Calls

You may have heard that virtual receptionists and customer service reps should always smile when talking on the phone, but you might wonder: Is that just something people say without any real proof, or does it really impact the outcome of the phone call? The…

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5 Top Tips for Answering Business Phones from EasyBee
5 Top Tips for Answering Business Phones from EasyBee

Even if you have a virtual reception service picking up phone lines during the day, you'll still have incoming calls from time to time. Whether the phone is ringing from a direct outside caller or your answering service routed an important client through, knowing how…

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7 Things to do instead of answering phones when you have a Virtual Receptionist
7 Things to do instead of answering phones when you have a Virtual Receptionist

When you don't have to jump for every phone call and you know routine calls are being professionally answered and routed, you have extra time to attend to other business matters. If you're saving time with EasyBee virtual reception services, here are seven things you…

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7 Smart Ways to Invest Funds Saved with a Virtual Reception Service
7 Smart Ways to Invest Funds Saved with a Virtual Reception Service

Did you know that the average annual cost for a full-time receptionist can be $30,000-$40,000 or more when you factor in benefits? Even a part-time receptionist, which many SMBs need because a single person can't man the phones every second of the business day, can…

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Four Ways Virtual Receptionists Save You Time and Money
Four Ways Virtual Receptionists Save You Time and Money

Virtual receptionists are off-site providers who answer phones and provide basic digital reception functions during business hours. Because they handle calls in team format, your phone lines never go unanswered, providing a benefit that can boost revenue and customer satisfaction. Virtual receptionists can also save…

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