
In an ever-growing competitive landscape for small businesses, business owners must find ways to stay ahead of the competition. They often look at generating more sales by capturing new clients, but rarely do they focus on capitalizing on their existing client. Client retention has a…

If you're running a busy law firm, chances are you spend a lot of time on the phone. Whether you have new or existing clients, they need to be able to reach you at any given time, and nothing is more frustrating than a missed…

Traditionally, hiring a receptionist was a great way to ensure success of a small business, after all they act as the face and voice of your business. But today with the world going digital, people nowadays prefer shopping online, and having a virtual receptionist in…

Whether your law firm is a brand-new practice just starting out or you're running a well-established law office, a virtual receptionist can be key to drive new business, keep current clients happy and ensure the overall success of your practice. Lawyers are busy professionals. They're…

Easybee virtual receptionists offer a valuable service for small businesses, especially those that are often off site with customers. When plumbers, electricians or HVAC professionals can’t be in the office because they’re busy repairing a leaky pipe, faulty wiring or a broken furnace, Easybee’s team…

A high-quality virtual reception service can save you time and money, but providing offsite answering services with the right information helps ensure maximum ROI. Here are five pieces of information to give your provider. 1. Your Brand Mission and Values Sure, your offsite receptionists aren't…