
With the holiday season fast approaching, it's a good idea to consider using seasonal greetings on your small business's phones. While Easybee virtual receptionists can help you field the influx of calls that's sure to happen with any busy season, consider using seasonal greetings to…

Studies have shown that only 30 to 50 percent of people who get a business' voicemail actually leave a message. This means if your phone's ringing faster than your receptionist can keep up, you may be missing leads and potential business revenue, and this is…

The holiday season is a notoriously busy time for small businesses. Salons are booked solid for the weeks leading up to Christmas and New Year’s, plumbers and electricians’ phones ring off the hook with house call requests, and cleaning services schedule appointments with clients who…

The right virtual receptionist can make all the difference for a small business struggling to handle its calls. For startups to bakeries to construction companies, these businesses benefit from a dedicated service that can respond to potential customers right away. Most virtual receptionists are stellar…

A professional appearance is important for operating a successful law firm, real estate office or other small business. Business owners use websites, business cards and even a professional wardrobe to maintain a professional look. But a high-quality phone answering service can also be an essential…

Easybee Answering Services is the perfect solution for small businesses and is leading the way for voice/back office services that is affordable and effective. We are based in Miami, but most of our service providers are located in El Salvador, giving us the unique ability…

Traditionally, hiring a receptionist was a great way to ensure success of a small business, after all they act as the face and voice of your business. But today with the world going digital, people nowadays prefer shopping online, and having a virtual receptionist in…

Whether it's talking to clients, customers or suppliers, using proper phone etiquette is necessary to ensure you're conveying the right amount of professionalism. While providing customer service over the phone can be challenging, Easybee can assist small businesses with handling incoming phone calls and appointment…

While text messages, social media platforms and email have expanded the ways we communicate, many businesses still rely on the ubiquitous phone call. Law firms, real estate offices and other small businesses communicate with customers primarily via phone calls. Whether you're a veteran virtual receptionist…