The Client

Hi there! Meet Yomi Jones and her team at At First Glance 3D/4D Ultrasound. They specialize in providing entertainment ultrasounds for moms, offering a unique opportunity to see and interact with their baby in a whole new way. Their 3-dimensional ultrasound technology creates a memorable bonding experience between mother and child, allowing families to meet their little ones before they even arrive. With a focus on joy and connection, At First Glance 3D/4D Ultrasound offers an unforgettable glimpse into the world of parenthood.

THE CHALLENGE 

At First Glance identified a significant challenge: they were consistently missing out on potential clients due to limited availability during lunch times, after hours, and weekends. Recognizing the importance of capitalizing on these leads while also providing clients with the opportunity for a joyful and heartfelt experience, the team set out to find a solution.

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THE SOLUTION

They conducted an online search for various potential solutions. After consulting with a representative and thoroughly evaluating their alternatives, including comparing prices and considering other details, they ultimately concluded that our company was the best fit for their needs.

FEATURES

The main features At First Glance uses from Easybee’s services are:

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Message Taking: 

We gather essential information from callers and ask predefined filter questions developed in collaboration with Yomi Jones and her team. At the conclusion of each call, a detailed message containing this information is promptly forwarded to their team.

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Scheduling:

We facilitate consultation scheduling to ensure no leads are missed, guaranteeing potential clients the opportunity to experience their joyful moment with their future child.
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Payment:

Upon caller agreement, we process payments. Alternatively, they can choose to pay in person at the office.
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THE RESULTS

At First Glance is grateful for our work. We've assisted them in maintaining their appointments and keeping their schedules booked. With our support, they no longer worry about missing calls or opportunities when they're out of the office, as we're always available to help.


Yomi Jones and her team suggest that anyone facing similar issues or frustrations consider reaching out to an answering service like ours. This can significantly improve business operations, facilitate work-life balance, and ensure availability to all clients at all times.

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