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The Danger of Missing Business Calls
The Danger of Missing Business Calls

It is unnecessary to say that missing a business call is a bad practice. But why? After all, there are voicemail boxes, texting, email, and all sorts of other communication that our clients and potential clients can use to reach us. Right? Well, truth is…

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How to Successfully Manage Remote Employees
How to Successfully Manage Remote Employees

Today, many companies have remote employees. It can feel weird at first and make you feel out of touch, but with the right steps, you can successfully manage remote employees. At Easybee, we are a virtual answering service with remote employees worldwide. We’ve mastered the…

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Reasons to Try our Virtual Receptionist Free Trial
Reasons to Try our Virtual Receptionist Free Trial

Have you thought about trying the Easybee free trial for virtual receptionist service but aren’t sure if you should? Maybe you’re on the fence because you aren’t sure what a virtual receptionist does and how it could help. We’re here to share with you the…

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Reasons to Prioritize Having a Bilingual Virtual Receptionist Service
Reasons to Prioritize Having a Bilingual Virtual Receptionist Service

According to CIS, more than 67 million people speak a language other than English at home. Spanish is one of the most popular foreign languages spoken in the U.S., and there are more Spanish speakers in most other countries. Not being able to handle calls…

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Virtual Receptionist Effective Training Techniques
Virtual Receptionist Effective Training Techniques

A team of virtual receptionists must be motivated and engaged to provide the best customer service. Providing ongoing training to your team of receptionists ensures your team always has customer service at the forefront of their minds. Without proper training, your employees’ customer service levels…

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How to Reduce Abandoned Calls
How to Reduce Abandoned Calls

When a customer drops your phone call because they are tired of waiting, it’s bad for your business. It means you now have an unsatisfied customer and unhappy customers are more likely to spread the word than happy customers. Fortunately, there are better ways of…

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How a Virtual Receptionist can Help with Appointment Scheduling
How a Virtual Receptionist can Help with Appointment Scheduling

Business owners often find themselves burning the candle at both ends. You have customers that need your attention in person, business tasks that need completing, and phones to answer. If you miss those phone calls, you may miss potential appointments and provide poor customer service.…

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How a Virtual Answering Service Helps Grow a Real Estate Business
How a Virtual Answering Service Helps Grow a Real Estate Business

Real estate is one of the hottest industries right now, even through high inflation and an impending recession. Home sales were up incredibly over the last couple of years, and while the numbers have decreased slightly over the last few months, it’s still a hot…

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How to Deal with Angry Customers
How to Deal with Angry Customers

Dealing with angry customers can be frustrating for everyone involved. However, company owners want to provide the best customer service, so everyone must understand how to handle the customer in a conducive manner. Whether you handle the calls or use an answering service, anyone who…

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