
At Easybee Answering Services, we take pride on the many aspects of the way we do business that differentiates us from our competition. Nonetheless, the biggest differentiator and the one we are most proud of is our location. Unlike most of the answering services in…

Back in 2016, I was first introduced to the phone answering service and virtual receptionist industry. As we set off to start Easybee from scratch, we thought we were pioneering the use of shared resources to take on such a fundamental business process like answering…

As a thriving business of today’s fast-paced world, you have to allocate your resources to tons of different activities. From developing marketing campaigns to deploying SEO tactics to ranking higher on Google, there’s a lot to cover. However, amongst all these key areas of importance,…

Running a business incorporates a very demanding set of tasks. From managing your existing workforce to hiring new top talent, and taking care of your customer calls to handling their text messages — there’s a lot to cover. Customer support is arguably one of the…

Taking care of your callers is one of the most important aspects of a “good” customer support department. You need to be able to understand their questions, pay attention to their words, and give them valuable support that actually helps them out. But how, exactly,…

As a representative in a thriving company, you know the value of high-quality customer support. However, if you’ve ever had the experience of handling customer queries, you’d know that responding to customers isn’t the easiest job ever. A customer support agent has to deal with…

Today’s thriving businesses aren’t all about selling great products or services, but they’re also about providing top-notch customer support. After-sales support is as essential as the quality of your offerings — that’s why the importance of customer support must not be neglected. Professionally answering your…

The sales industry is a very unique one. No college degree can make a perfect salesman — as the traits of great sales reps come from various professional experiences. There’s only so much you can learn about selling effectively from youtube courses or college degrees.…

So you have made the decision that an answering service is what your business needs to get to the next level. That is great! An answering service can help you streamline your operation, rendering you more efficient, while it improves your customer service. At this…