Yes! All of our operators are fully bilingual with an English and Spanish proficiency level of 92% and above. They are also college graduated and trained to handle calls in a professional manner!
No! Our terms and agreements are month to month. If you want to stop service just let us know and you will not receive any other invoices.
Only if you want to. We can provide a number for you but the majority of our clients choose to use the number they have marketed and own and forward to the number that we assign to them.
We are available 24/7/365!
We will NOT charge you for overage. We will just keep charging you at the current per minute rate, but we will recommend you move into a more appropriate plan for the future months.
Our headquarters are in Miami, FL. However, part of our labor force is located in El Salvador, Central America. Regardless of where we take your call, our operators work on-site to ensure maximum call quality and supervision.
Your building’s answering service may sound impersonal as they do nothing but take a message. We use a highly sophisticated script and call answering software so we sound as a member of your team.
Pretty much anything! We can do light intake, webform filling, schedule appointments, take messages, patch calls, provide information, and more! Everything is included in our plans so you do not have to pay extra!
Yes! And there is no extra cost for these either besides the minutes that the operator will be on the call which directly impact your plan. Just send us an email and we will get the outbound call done within half an hour or at the specific time you request it.
That depends on how many calls you get! Our smallest plans are only $59 per month. But on average, our clients pay between $109 and $209 per month!
We offer a 15 day free trial, fill out your info here.
Or if you prefer, email us at email@example.com
Or you can also call us at +1 305 447-7022 (US)
We can guarantee we will have agents available to answer your calls 24/7/365 with a pleasant and professional demeanor. Our 2 week free trial is 100% no commitment. If you do not like the service within the first 2 weeks, you may stop it without any responsibility to pay.
Payment is made via credit card. Once you have completed the 2 week free trial. We will collect your card information securely and our payment processor will run it every month through the duration of your tenure as our client.
Yes, you may go up or down in plans from month to month with no penalty!
We can have you up and running within 24 hours!
Our supervisors are available 24/7/365. They should be able to solve any basic inquiry within the hour. We are part of your team and we need to respond as such!
When we patch calls, we do so through a “warm transfer.” This means that we will call you first and let you know who is on the line. If we cannot reach you, we will get back to the client and inform them you are currently unavailable or on another call.
At Easybee we make sure to hire our own staff, we also train them over the course of 6 weeks to ensure the quality of our service.